Sustainability Plan

Erä-Susi Oy is dedica­ted to pro­vi­ding guests with unfor­get­table expe­riences whe­re ani­mal wel­fa­re and sus­tai­nable deve­lop­ment are at the core of eve­ryt­hing we do. The­se values are part of our dai­ly ope­ra­tions. We are com­mit­ted to pre­ven­ting and reducing the envi­ron­men­tal impact of our acti­vi­ties and con­ti­nuo­us­ly deve­lo­ping our prac­tices by set­ting new goals eve­ry year.

Our com­pa­ny pro­vi­des a safe wor­king envi­ron­ment whe­re risk and cri­sis mana­ge­ment are taken serious­ly. All emplo­yees, trai­nees, and volun­teers are cove­red with acci­dent insu­rance. We offer con­ti­nuo­us trai­ning for our staff and acti­ve­ly com­mu­nica­te both to our emplo­yees and guests about safe­ty, the impor­tance of ani­mal wel­fa­re, and dog-speci­fic care prac­tices. We open­ly sha­re infor­ma­tion about our sus­tai­na­bi­li­ty efforts to inc­rea­se awa­re­ness and com­mit­ment to envi­ron­men­tal responsibility.

We sup­port our local eco­no­my by prio­ri­tizing local pro­ducers and small busi­nes­ses for food and other supplies. When rec­rui­ting, we aim to hire local emplo­yees, which sup­ports emplo­y­ment and eco­no­mic growth in the area. We also col­la­bo­ra­te with other local busi­nes­ses and ser­vice pro­vi­ders, such as clea­ning and trans­por­ta­tion com­pa­nies. Res­pon­sible busi­ness prac­tices, inclu­ding ener­gy efficiency and sus­tai­na­bi­li­ty, are a core part of our ope­ra­ting phi­lo­sop­hy and cont­ri­bu­te to the long-term well-being of the region.

We recog­nize that procu­re­ment has a sig­ni­ficant indi­rect envi­ron­men­tal impact, especial­ly regar­ding food and che­mical pro­ducts. The­re­fo­re, we are com­mit­ted to using domes­tic dog food suppliers, eco-labe­led pro­ducts, and sea­so­nal and local foods as much as pos­sible. We do not use meat, fish, or shell­fish from endan­ge­red or pro­tec­ted species. We mini­mize food was­te, use was­hable Kupil­ka dishwa­re, and ensu­re all clea­ning pro­ducts and tis­sues used on-site are eco-cer­ti­fied. We do not display or sell endan­ge­red plant or ani­mal species, or any his­to­rical or arc­haeo­lo­gical items.

We acti­ve­ly col­lect cus­to­mer feed­back through various chan­nels, inclu­ding onli­ne sur­veys, cus­to­mer ser­vice inte­rac­tions, and direct com­mu­nica­tion. All feed­back is care­ful­ly reviewed with our team to iden­ti­fy deve­lop­ment oppor­tu­ni­ties and impro­ve our ser­vices. Any chan­ges made based on cus­to­mer feed­back are com­mu­nica­ted clear­ly to enhance trans­pa­rency and trust.

We are com­mit­ted to ethical and res­pon­sible busi­ness prac­tices. We do not offer gifts, bene­fits, or trips to public officials unless the­re is a clear busi­ness pur­po­se. Any gifts excee­ding a cer­tain value must be repor­ted and appro­ved by mana­ge­ment. Par­tici­pa­tion in events invol­ving public officials is limi­ted to busi­ness-rela­ted con­texts, and all expen­ses are docu­men­ted. We ensu­re trans­pa­rency in the giving of gifts and bene­fits, pro­vi­de regu­lar anti-cor­rup­tion trai­ning, and encou­ra­ge repor­ting of any sus­picious behavior.

We are also com­mit­ted to inclusi­ve cus­to­mer ser­vice, offe­ring equal ser­vices to all clients regard­less of background or needs. Our faci­li­ties and ser­vices can be adap­ted for acces­si­bi­li­ty, and our mar­ke­ting uses diver­se ima­ges and mes­sa­ges to reflect dif­fe­rent cus­to­mer groups. Our inclusion efforts are clear­ly com­mu­nica­ted on our web­si­te and social media, and we stri­ve to con­ti­nuo­us­ly impro­ve the expe­rience for eve­ry visi­tor. We uphold equa­li­ty and human rights and strongly oppo­se any form of exploi­ta­tion or harassment.

One of the most direct envi­ron­men­tal impacts comes from the con­sump­tion of resources like ener­gy and water, and the care­ful sor­ting of was­te. We work acti­ve­ly to reduce our ener­gy and water use and mini­mize was­te gene­ra­tion whi­le impro­ving recycling. Whe­re­ver pos­sible, we use envi­ron­men­tal­ly friend­ly pro­ducts and resource-efficient tech­no­lo­gies. We regu­lar­ly moni­tor envi­ron­men­tal efficiency through met­rics like water, elect­rici­ty, ener­gy use, and was­te volu­me. Most of our acti­vi­ties hap­pen on win­ter, mini­mizing our impact on natu­re. We use only our own safa­ri rou­tes, which are regu­lar­ly moni­to­red and adjus­ted as needed.

We are com­mit­ted to bio­di­ver­si­ty and envi­ron­men­tal pro­tec­tion. This inclu­des pro­mo­ting sus­tai­nable prac­tices such as using Fin­nish pro­ducts and dog food. Our com­pa­ny par­tici­pa­tes in bio­di­ver­si­ty ini­tia­ti­ves like groundwa­ter flow moni­to­ring. We aim to reduce our envi­ron­men­tal footprint by recycling was­te and lowe­ring car­bon emis­sions. Our long-term goal is to sup­port bio­di­ver­si­ty and sus­tai­nable regio­nal development.

We also pro­mo­te local cul­tu­re by sup­por­ting regio­nal cul­tu­ral events and fes­ti­vals. Our mar­ke­ting and pro­duct offe­rings reflect local tra­di­tions and values. We acti­ve­ly sha­re infor­ma­tion about our cul­tu­ral ini­tia­ti­ves with our cus­to­mers and partners.

In subcont­rac­ting agree­ments and day-to-day ope­ra­tions, we ensu­re compliance with all labor laws and wor­kers’ rights.

Compliance with laws, regu­la­tions, and other requi­re­ments is our base­li­ne — but we aim to go bey­ond that. We are com­mit­ted to sur­pas­sing the cur­rent stan­dards rela­ted to sus­tai­nable deve­lop­ment and fol­low the principles of sus­tai­nable tou­rism as out­li­ned by Met­sä­hal­li­tus and Visit Finland.

We stri­ve to be at the forefront of deve­lo­ping both sled dog wel­fa­re and sus­tai­nable tou­rism, and to ins­pi­re other ope­ra­tors, cus­to­mers, and our team to take part in mea­ning­ful sus­tai­na­bi­li­ty efforts.